Utilisation of our website is confirmation that you have read, understood and consent to accept our “Terms and Conditions”. We reserve the right to make changes to the information on our website at any time and without forewarning. Your use of our website after changes have been made is confirmation of your agreement to these amendments, which may include changes to the “Terms and Conditions”, product prices, and promotions. We have the right to decline an order in justifiable circumstances. You will be notified in writing and all monies will be refunded.
We also have the right to limit the quantity of items purchased in a given order or in multiple orders from the same client. We will contact you in writing and advise you of the quantities that we will make available. We are not obliged to supply items that have inadvertently been displayed on our web site with an incorrectly price. If this was to occur we would notify you of the correct price, and you will have the opportunity to cancel your order.
Customer Service Policy
“Starts With Legs” is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between one and ten business days. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.
Methods of Payment
All prices that appear on this website are in Australian dollar (AUD) currency. All orders and transactions are processed in Australia dollars (AUD). We accept payment by Pay pal, Visa and Mastercard credit cards.
Returns, Exchanges and Refunds
Items are thoroughly checked for any damage before they are dispatched. If you receive an item that is damaged or in an unsatisfactory condition, please contact us as soon as possible at firstname.lastname@example.org. We purchase products from only internationally reputable manufacturers. Although rare, manufacturer defects and flaws do occasionally occur. If you receive a flawed item, please notify us as soon as possible by email at email@example.com. We will instruct you to return the item with proof of purchase. Once we are able to verify that the flaw is the fault of the manufacturer and proof of purchase, you will have the option of receiving 1) the same replacement item or an item to the same value, or 2) a credit payment to your credit card from which the purchase was made. We are not able to refund the initial cost of shipping if other items were purchased in that same order. Please note that credit card refunds may take up to 7 business days for the credit to appear in your account. This delay is beyond our jurisdiction, and we apologise for any inconvenience in this regard.
Please choose carefully before selecting items and submitting an order. We do not normally give refunds if you simply change your mind or make a wrong decision. If you wish to return an item for one of these reasons, the item must be returned in its new, unused condition and in the manufacturer’s packaging. You are liable for the cost of postage to return the item. It must be sent by the Australia Post registered mail service, and packed in appropriate and adequate protective padding to ensure that it is received in an undamaged state. Items in opened or damaged packets will not be eligible for reimbursement. All items for refund must be returned with proof of purchase. If you wish to receive a refund, you must first notify us by email at firstname.lastname@example.org within 14 days from the day your order was dispatched. You will be given the option of a refund, exchange or store credit.
Product Images and Information
We endeavor to display the goods as accurately as possible. However, we cannot guarantee that the colours of the products displayed on our website will match 100% with the actual products. This is due to factors beyond our control, including colour variation of individual computer screens. We make every effort to supply accurate information about each of our products. In the event that you identify an error in the description of one of our items that you receive from us, you may have the item considered for refund, though the decision will be at our jurisdiction.
Starts with Legs collects personal information in order to conduct our business, this is generally collected by way of forms completed by customers online, orders placed over the phone, referrals, and other general business formats.
Gift Vouchers can only be used not in conjunction with any other promotion. Gift vouchers are valid for one year. If lost are not redeemable.
If you have any questions about privacy-related issues please contact “Starts with legs” team
Phone: 0481 117 391
ABN 78 103 582 958
STARTS WITH LEGS IS 100% AUSTRALIAN OWNED AND OPERATED.